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Privacy Policy
At TutorMeld (part of Tutormeld Edutech opc Private Limited), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of data we collect, how it is used, and how we ensure its protection when you access our services. By using TutorMeld, you agree to the collection and use of information as described in this policy.
1. Information We Collect
We collect two types of information: personal and non-personal.
- Personal Information: This includes any details you provide to us, such as your name, email address, phone number, payment information, and other relevant data when you sign up for an account, make a purchase, or contact us for support.
- Non-Personal Information: This includes data collected automatically when you use our website or app, such as device type, operating system, browsing activity, IP address, and location. This information is used to improve our services and user experience.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and improve our services, such as course recommendations and learning progress tracking.
- To process transactions and manage payments.
- To communicate with you about updates, promotions, or support requests.
- To personalize your learning experience based on your preferences and activity.
- To ensure the security and functionality of our platform.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:
- With trusted third-party service providers who assist in operating our platform, processing payments, or delivering content.
- If required by law, such as to comply with legal obligations or protect our rights.
- In case of a merger, acquisition, or sale of all or part of our business.
4. Data Security
We implement a variety of security measures to protect your personal data. These measures include encryption, secure servers, and regular security audits to safeguard against unauthorized access, alteration, or destruction of your personal information.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us analyze trends, track users' movements, and gather demographic information. You can control cookie preferences through your browser settings.
6. Your Data Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of receiving promotional communications from us.
- Withdraw consent for data collection at any time.
To exercise these rights, please contact us at support@tutormeld.in.
7. Children’s Privacy
Our platform is able for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the effective date will be updated accordingly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at
Email: support@tutormeld.com
WhatsApp: +919800800302
Address: Kolkata, India
